Our Terms of Service
We don’t play about privacy, consent, or safety at kinkofa. These Terms of Service outline what you can expect from us—and what we ask of you when using our platform.
By creating an account, signing in with Google, accepting an invitation, registering for an event, submitting content, or otherwise using kinkofa, you agree to these Terms. If you have questions or concerns, we encourage you to reach out before continuing to use the Service.
We’ve updated kinkofa’s Terms of Service to better reflect how the platform works today.
The updates include:
New terms for Kinnect, including reunion planning, registrations, payments, refunds, event communications, collaborator roles, and guest photo submissions
Clearer explanations of how public and private content is shared
Updated language for Google sign-in and third-party service providers
Stronger protections around user content, consent, recordings, and personal information
Clearer subscription, billing, cancellation, and account-deletion terms
Updates to the Black Cemeteries terms, including contributor rights, stewardship, source attribution, moderation, and corrections
Additional standard legal terms covering service availability, copyright complaints, disputes, and liability
Last Updated on July 12, 2026
Our Platform
kinkofa is a digital space designed for Black folx to preserve, share, and celebrate family memories. You can:
Upload photos, videos, audio, documents, and text-based memories
Create and contribute to shared family or community spaces
Leave comments and audio voice notes
Record stories and memories with others through video and audio sessions
Plan family reunions and gatherings through Kinnect
Create event websites, collect registrations, and communicate with attendees
Discover and contribute to public-history collections such as Black Cemeteries
Share content with people you trust or, where you choose, with the public
We provide tools to document and hold onto your people’s stories—with dignity, privacy, and control.
These Terms apply to the kinkofa archive platform, Rememory, Kinnect, Black Cemeteries, public collections, and other kinkofa services that link to these Terms.
Some services have additional terms. The Supplemental Terms for Kinnect and Supplemental Terms for Black Cemeteries below apply when you use those services. If supplemental terms conflict with these general Terms, the applicable supplemental terms control.
Who Can Use kinkofa
You must be at least 16 years old to create your own kinkofa account.
People under 16 may be included in family archives, photographs, recordings, family trees, event registrations, guest lists, and other content when that information is provided by a parent, guardian, event organizer, or another person with appropriate authority.
If you submit information or content about a minor, you are responsible for having the permission required to collect, record, display, or share it.People under 16 may not independently create an account, manage a Kinnect event, or submit public content without the involvement and permission of an authorized adult.
If we learn that someone under 16 created an account without appropriate authorization, we may suspend or delete the account.
How Content Sharing Works
You decide what gets shared and with whom.
Each private Space and Collection has role-based permissions, which may include Owner, Editor, Contributor, and Viewer. Content in those areas is available only to people who have been given access.
Some kinkofa services also allow content to be shared publicly or through a direct link. This may include:
Public Kinnect event websites
Guest photo galleries
Public share links
Black Cemeteries records
Public and community collections
Other content you or an authorized collaborator choose to publish
Public content may be viewed, linked to, indexed by search engines, downloaded, captured, or reshared by others. Removing public content from kinkofa may not remove copies that others have already obtained or published elsewhere.
You can delete eligible content or close your account at any time, subject to reasonable backup periods, shared ownership, public-history contributions, completed transactions, and legal or financial recordkeeping requirements.
Your Content, Your Rights
You own the content you upload to kinkofa. Periodt. That includes your stories, media, memories, recordings, event content, and anything else you share.
By uploading or submitting content, you give kinkofa permission to:
Store and back up your content
Display and share your content according to the permissions you select
Create thumbnails, previews, transcripts, or converted file formats needed to provide the Service
Index and organize your content so that features such as search and tagging work
Process the content through service providers that help us operate kinkofa
Review or moderate content when needed to protect the platform, its users, or the public
Display content on public pages or collections when you or an authorized collaborator choose to publish it
This permission is nonexclusive and is limited to providing, securing, supporting, and improving kinkofa.
We do not sell your content or license it to unrelated third parties for their own independent use.
We may use automated tools to provide features you request, including transcription, search, tagging, content organization, media conversion, accessibility, moderation, or security features. Using those tools does not give kinkofa ownership of your content.
You can delete eligible content at any time. Some copies may remain temporarily in backups, financial records, security logs, shared workspaces, or public-history systems as described in these Terms and our Privacy Policy.
By submitting content, you confirm that:
You own it or have permission to submit and share it
You have the right to identify, photograph, record, or provide information about the people included
Your submission does not violate another person’s copyright, privacy, publicity, confidentiality, contractual, or other rights
You have obtained appropriate consent from anyone you record
You will not knowingly submit false, defamatory, exploitative, or unlawfully obtained material
Possessing a family photograph, document, obituary, or recording does not always mean you own its copyright. You are responsible for determining whether you have the right to upload and share it.
Platform Community Guidelines & Moderation
kinkofa is a space built on care and consent. To keep our platform and users safe, we may:
Use moderation tools to flag and filter harmful content
Review public content and reported private content for violations
Remove content, restrict access, or suspend accounts when necessary
Investigate fraud, abuse, security concerns, or violations of these Terms
You agree not to upload, share, or use kinkofa for:
Content that is hateful, violent, threatening, exploitative, or abusive
Anything that violates another person’s privacy, consent, copyright, or other rights
Nonconsensual intimate content or content that exploits a minor
Doxxing, harassment, stalking, or publishing private information without an appropriate basis
Deepfakes, impersonations, or intentionally deceptive content that could cause harm
Payment fraud, registration fraud, refund abuse, or chargeback abuse
Spam or unauthorized email or text messaging
Purchased, scraped, or unrelated contact lists
Malware, harmful code, or attempts to disrupt the Service
Circumventing login requirements, permissions, payment rules, storage limits, or security controls
Scraping or copying content or personal information at scale without permission
Any unlawful, discriminatory, deceptive, or exploitative activity
We reserve the right to remove content, restrict access, or terminate accounts that violate these Terms.
We are not required to monitor every private upload and cannot guarantee that all harmful or inaccurate content will be identified.
Accounts, User Roles, and Permissions
You’ll need to create an account to use most features on kinkofa. You're responsible for safeguarding your login credentials and for anything that happens under your account. If you suspect unauthorized activity, let us know right away.
You are responsible for:
Safeguarding your login credentials
Keeping your account information accurate
Activities that occur through your account
Promptly notifying us if you suspect unauthorized activity
Signing in with Google
You may create or access your kinkofa account using Google or another third-party sign-in provider.
When you do, you authorize that provider to share account information with kinkofa, such as your name, email address, profile image, and account identifier. kinkofa does not receive your Google password.
Your use of Google or another sign-in provider is also subject to that provider’s terms and policies. If you lose access to that account, it may affect your ability to access kinkofa unless another login method is available.
Every space on kinkofa has role-based permissions. These roles include:
Owner – full control over the space and its members
Editor – can manage and edit all content in the space
Contributor – can add content, but not manage others
Viewer – can only view what’s shared with them
These roles help control who sees, adds, edits, or manages memories and Spaces.
Other kinkofa services, including Kinnect, may use different roles and permissions.
Owners and administrators are responsible for choosing collaborators, assigning appropriate roles, reviewing who has access, and removing access when it is no longer appropriate.
Actions taken by someone with an assigned role may be treated as authorized actions for that Space, Collection, or Kinnect event.
Removing access stops future activity but may not reverse actions already taken, including edits, messages, payments, refunds, downloads, or publications.
Account Suspension, Deletion, and Content Export
You may stop using kinkofa at any time.
Before deleting an account, you are responsible for:
Exporting content you want to retain
Transferring ownership of shared Spaces or Kinnect events where appropriate
Resolving outstanding payments, refunds, or disputes
Understanding how deletion affects collaborators and shared content
Deleting your account may not delete content that:
Is separately owned or retained by another user
Remains in a shared Space controlled by another owner
Was submitted to a public-history collection under supplemental terms
Must be retained for payment, fraud prevention, security, or legal reasons
Remains temporarily in backups
We may suspend or terminate access if you materially or repeatedly violate these Terms, fail to pay amounts due, create fraud or safety risk, or use the Service in a way that could harm kinkofa, our users, or our providers.
Where practical, we may provide notice and an opportunity to correct a violation. Immediate action may be necessary for serious safety, fraud, infringement, security, or legal concerns.
Comments, Replies, and Recordings
You can leave comments and audio replies on shared memories. Some features allow live video or audio recording of stories with others, including Rememory Recordings.
By using these features, you:
Consent to being recorded when participating in a recording experience that identifies itself as being recorded
Agree not to record others without their knowledge and appropriate consent
Agree to obtain any permission required before recording or publishing content involving a minor
Understand that permission to participate in a recording does not automatically mean the recording may be published publicly
The person who initiates or uploads a recording is responsible for informing participants, obtaining legally sufficient consent, and explaining how the recording will be used or shared.
Recording laws vary by location. kinkofa does not determine whether the consent you obtain is legally sufficient.
Recordings are stored and shared according to the permissions selected by the user or Space owner.
Subscriptions & Payments
Some features of kinkofa may require a paid subscription.
kinkofa offers subscription and membership options designed to meet different family and community needs. Available plans, pricing, storage limits, seats, billing intervals, and included features will be shown when you subscribe.
Plans may include:
Free Plan: Basic storage and collaboration at no cost
Premium Plan: Expanded storage, higher upload limits, and additional features
Family Plan: Increased storage, multiple user seats, and enhanced collaboration tools
Limited, legacy, or promotional plans: Benefits and billing terms described in the offer presented when purchased
When you subscribe:
You will be informed of the price, billing interval, and included features
Payments will be processed securely through our payment provider
You authorize kinkofa and its payment provider to charge the payment method you provide
You may upgrade, downgrade, or cancel through available account controls
If you cancel, benefits generally remain active until the end of the current billing period
Subscription fees are nonrefundable except where required by law, stated in the offer, or approved by kinkofa
Failed payments may result in retries, restricted paid features, or suspension
Applicable taxes may be added where required
We may update plans, pricing, or features prospectively with reasonable advance notice
Unless the purchase screen says otherwise, monthly and annual subscriptions automatically renew until canceled.
If a downgrade causes your usage to exceed new storage, seat, or feature limits, we may ask you to reduce usage, purchase additional capacity, or select another plan. We will provide reasonable notice before deleting stored memories solely because of a plan downgrade, except where continued storage creates a legal, security, or operational risk.
The terms shown at checkout or otherwise confirmed to the purchaser control if they differ from a general plan description in these Terms.
Privacy & Data
We are committed to protecting your personal information. Please read our Privacy Policy to understand:
What information we collect
How we store, use, and share it
How information from Google sign-in is handled
How we use analytics and communication tools
How Kinnect attendee, registration, and payment information is processed
Your rights around access, deletion, and data control
We do not sell your personal information.
We may share limited information with trusted service providers that help us operate kinkofa, including providers supporting authentication, hosting, storage, uploads, analytics, messaging, payments, and customer support.
We may disclose information when required by applicable law, valid legal process, or an emergency involving safety. Where legally permitted and reasonably possible, we may notify affected users.
We may use aggregated or deidentified information that does not reasonably identify an individual to understand how kinkofa is used, improve performance, maintain security, and develop features.
Copyright and Other Rights Complaints
To report content that you believe infringes your copyright, privacy, publicity, or other legal rights, contact legal@kinkofa.com and provide:
Your name and contact information
Identification of the protected work or right
The location of the disputed material
An explanation of why you believe the use is unauthorized
Any supporting documentation
A statement that the information in your request is accurate
We may temporarily remove or restrict material while reviewing a complaint. We may notify the person who submitted it and allow them to respond.
Electronic Communications
By using kinkofa, you agree that we may send you electronic communications related to:
Your account
Authentication and security
Invitations and collaboration
Uploads, storage, and service status
Subscriptions, purchases, payments, or refunds
Events for which you registered
Changes to these Terms or our Privacy Policy
Other services or transactions you requested
You may opt out of promotional communications through the method provided in the message.
Opting out of promotional messages does not prevent us from sending necessary account, security, transaction, event, or service communications.
Kinnect organizers may send separate event-related communications as described in the Supplemental Terms for Kinnect.
Third-Party Services
kinkofa relies on third-party providers for functions such as:
Authentication
Payment processing
Hosting and database services
File uploading, storage, and media delivery
Email and text messaging
Analytics and product measurement
Mapping and location tools
Your use of a third-party feature may also be subject to that provider’s terms and policies.
We are not responsible for a third-party provider’s independent services, outages, account decisions, or policy changes. We may replace or discontinue integrations when reasonably necessary.
Supplemental Terms for Black Cemeteries
These Supplemental Terms for Black Cemeteries are part of kinkofa’s Terms of Service. If you use Black Cemeteries, submit information to Black Cemeteries, request to manage a page, review contributions, or access Black Cemeteries records, these Supplemental Terms apply in addition to kinkofa’s general Terms of Service.
If there is a conflict between these Supplemental Terms and kinkofa’s general Terms of Service, these Supplemental Terms control for Black Cemeteries.
Purpose of Black Cemeteries
Black Cemeteries is a public-history, community-archive, and preservation project created to help document historically Black cemeteries, burial grounds, burial records, people buried there, cemetery conditions, source evidence, and related community history.
Black Cemeteries is not a government records system, certified vital-records database, cemetery ownership registry, or legal determination of burial rights, property rights, family relationships, or cemetery control.
Public and private areas of Black Cemeteries
Black Cemeteries includes both public-facing records and internal/review-only materials.
Public-facing records may include cemetery pages, burial-place profiles, person profiles for deceased individuals, source citations, media, cemetery condition notes, contributor usernames, page status information, and approved community contributions.
Internal or review-only materials may include draft submissions, pending updates, rejected submissions, crawler-discovered candidate records, stewardship requests, moderation notes, review history, internal confidence scores, and administrative metadata.
By submitting content to Black Cemeteries, you understand that approved content may become publicly visible.
Contributor submissions
You may submit information, corrections, photos, documents, source links, transcriptions, obituary references, burial details, family connections, cemetery condition updates, and other materials to Black Cemeteries.
You are responsible for the content you submit. You represent that:
∙the information you submit is accurate to the best of your knowledge;
∙you have the right to submit any photos, documents, writings, or other materials you upload;
∙your submission does not violate another person’s privacy, publicity, copyright, trademark, contractual, or other rights;
∙your submission is not knowingly false, misleading, defamatory, exploitative, hateful, or abusive; and
∙your submission does not include sensitive information about living people unless you have a lawful and appropriate basis to provide it.
4. License to submitted content
You keep ownership of content you submit to Black Cemeteries.
By submitting content, you grant kinkofa a non-exclusive, worldwide, royalty-free license to host, store, preserve, reproduce, display, publish, format, excerpt, moderate, review, tag, index, cite, and distribute your approved contribution as part of Black Cemeteries and related kinkofa preservation, archival, research, educational, and community-history services.
This license allows kinkofa to operate Black Cemeteries, preserve submitted materials, display approved contributions, create source citations, maintain historical records, and make Black Cemeteries useful to the public.
This license does not mean kinkofa owns your original content.
Review, moderation, and editorial judgment
Submissions may be reviewed before publication. kinkofa and/or its users may approve, reject, edit for formatting, merge, mark as duplicate, request more information, remove, suppress, or reclassify submissions.
kinkofa may decline to publish or may remove content that kinkofa believes is inaccurate, unsupported, duplicative, harmful, irrelevant, offensive, exploitative, unlawful, infringing, or inconsistent with the purpose of Black Cemeteries.
Approval of a contribution does not mean kinkofa guarantees that every fact is historically complete, final, or error-free.
Historical uncertainty
Black Cemeteries may include incomplete, conflicting, evolving, or uncertain historical information. Records may be based on cemetery surveys, oral history, obituaries, grave markers, public records, user submissions, archival sources, or other evidence.
Where possible, Black Cemeteries may identify source evidence, confidence level, documentation status, or areas needing further research.
Users should not rely on Black Cemeteries as the sole source for legal, genealogical, medical, property, inheritance, burial-rights, or government-record purposes.
Page stewardship
Black Cemeteries pages may have a page steward or page manager.
A page steward helps review contributions, improve page quality, monitor corrections, and support responsible documentation. Stewardship does not grant ownership of a cemetery, burial ground, family history, person profile, or page content.
kinkofa may approve, deny, revoke, transfer, or limit stewardship at its discretion. kinkofa may also require additional verification before approving a stewardship request.
Requesting to manage a page
If a page has no steward, you may request to manage it. Submitting a request does not automatically grant stewardship.
You may be asked to explain your connection to the cemetery, person, organization, community, family line, preservation effort, or research project. kinkofa may use this information to evaluate the request.
kinkofa may deny or delay a request where information is incomplete, disputed, inaccurate, harmful, or inconsistent with the preservation purpose of Black Cemeteries.
Source attribution and evidence
Black Cemeteries may include source links, source names, evidence excerpts, citations, archival references, survey details, and other attribution.
You agree not to remove, obscure, or misrepresent source attribution. You also agree not to submit full copyrighted articles, full copyrighted obituaries, full books, paywalled materials, or other third-party content unless you have the right to do so.
Short excerpts or factual references may be used to support source evidence where appropriate.
. Obituaries and recently deceased individuals
Black Cemeteries may use obituary information as source evidence for burial places, dates, family relationships, funeral homes, service details, and related facts.
Because obituaries may include information about living people, kinkofa may remove or limit obituary-derived information that raises privacy, safety, copyright, or dignity concerns.
. Public-source and crawler-discovered candidate records
Black Cemeteries may use public-source discovery tools, including crawlers, search workflows, and automated extraction tools, to identify possible Black cemeteries, burial grounds, person profiles, burial records, sources, and evidence.
Crawler-discovered information is treated as candidate information unless and until reviewed or approved. Candidate information may be incomplete, inaccurate, duplicative, or unverified.
kinkofa will not knowingly use crawlers to bypass paywalls, login walls, technical access controls, or private systems. kinkofa may use robots.txt, source policies, rate limits, and source review practices to guide automated discovery.
. Corrections, removals, and disputes
You may request a correction, removal, suppression, attribution change, or dispute review for Black Cemeteries content.
kinkofa may evaluate requests based on source evidence, privacy concerns, living-person impact, historical preservation value, community context, legal obligations, and product integrity.
kinkofa may deny requests that seek to remove historically significant, lawfully obtained, properly sourced public information, but kinkofa may still limit or suppress information where publication creates safety, privacy, dignity, or accuracy concerns.
. Prohibited conduct
You may not use Black Cemeteries to:
∙submit knowingly false or misleading information;
∙harass, threaten, shame, expose, or dox living people;
∙claim stewardship falsely;
∙impersonate another person, family, organization, cemetery, church, funeral home, or ∙preservation group;
∙upload content you do not have rights to use;
∙scrape, copy, or republish Black Cemeteries at scale without permission;
∙remove source attribution;
∙post hateful, racist, abusive, exploitative, or disrespectful content;
∙publish private living-person information without permission;
∙interfere with review, moderation, or stewardship workflows; or
∙use Black Cemeteries for discriminatory, exploitative, commercial, or unlawful purposes.
14. No sale of cemetery stewardship or records
Page stewardship, contributor status, and Black Cemeteries records are not transferable property rights. You may not sell, license, assign, or commercially exploit stewardship access or Black Cemeteries records without kinkofa’s written permission.
. Removal of access
kinkofa may suspend, limit, or remove your access to Black Cemeteries if you violate these terms, misuse the product, submit harmful content, interfere with preservation work, or create legal, privacy, safety, or community risk.
. Contact
For Black Cemeteries corrections, removal requests, stewardship disputes, or policy questions, contact:
Supplemental Terms for Kinnect
These Supplemental Terms for Kinnect are part of kinkofa’s Terms of Service.
If you create, manage, collaborate on, register for, pay through, contribute to, or otherwise use a Kinnect event, these Supplemental Terms apply in addition to kinkofa’s general Terms of Service.
If there is a conflict between these Supplemental Terms and kinkofa’s general Terms of Service, these Supplemental Terms control for Kinnect.
1. Purpose of Kinnect
Kinnect helps families and other groups organize reunions, gatherings, and related activities.
Kinnect may include:
Event websites
Schedules and activity information
Guest lists and RSVPs
Registration forms
Tickets, merchandise, add-ons, and payment collection
Budgets and expense tracking
Committee collaboration
Tasks and planning tools
Email and text communications
Family-history and archive features
Photo and media galleries
kinkofa provides the technology used to organize and administer an event.
Unless kinkofa expressly agrees otherwise in writing, kinkofa is not the event organizer, venue, travel provider, caterer, insurer, merchandise vendor, hotel, or provider of the underlying event.
2. Kinnect Roles and Permissions
A Kinnect event may include the following roles:
Owner – has primary control over the event and may manage collaborators, settings, content, registration, payments, and ownership
Admin – may manage broad areas of the event as allowed by the product
Finance Manager – may view financial information and perform payment- or refund-related actions
Content Manager – may manage event pages, media, schedules, and published content
Coordinator – may assist with assigned planning and attendee-management functions
The permissions available to each role are shown in the product and may change as Kinnect evolves.
The Owner is responsible for:
Selecting collaborators
Assigning appropriate roles
Reviewing who has access
Removing access when appropriate
Resolving disagreements within the family or planning committee
kinkofa may treat actions taken by an assigned collaborator as authorized by the event Owner.
A collaborator may be able to view attendee information, publish content, send messages, access financial information, manage registration, or issue refunds. Do not give a role to someone who should not have the corresponding access.
Transferring ownership of a Kinnect event transfers control of the Kinnect workspace as supported by the product. It does not automatically transfer ownership of an external domain, Stripe account, bank account, vendor contract, or other third-party account.
3. Organizer Responsibilities
The person or group creating or controlling an event is the “Organizer.”
The Organizer is responsible for:
Accurate event dates, locations, schedules, descriptions, pricing, and policies
The safety, accessibility, legality, and delivery of the event
Venue, vendor, hotel, transportation, catering, merchandise, and entertainment arrangements
Providing registrations, tickets, merchandise, activities, or benefits that attendees purchase
Responding to attendee questions
Establishing and honoring an event refund policy
Obtaining necessary permits, insurance, licenses, and permissions
Determining and paying applicable taxes
Following consumer-protection, accessibility, communication, and other applicable laws
The conduct of collaborators acting for the event
The Organizer may not represent that kinkofa sponsors, guarantees, insures, endorses, or operates an event unless kinkofa has agreed in writing.
4. Guest Lists and Information About Other People
Organizers may enter or collect information about attendees, invited guests, household members, family members, party members, and minors who do not have kinkofa accounts.
This information may include:
Names
Email addresses
Phone numbers
Family branches
Household or party relationships
RSVP status
Payment status
Ticket or activity selections
Dietary responses
Accessibility information
Age-related information
Other registration details
When you provide information about another person, you confirm that:
The information is reasonably necessary for the event
You have an appropriate basis to provide and use it
You will use it only for legitimate event or family purposes
You will protect it from unauthorized access
You will not use it for unrelated marketing without appropriate permission
You have appropriate authority for information involving minors
Organizers should clearly explain to attendees how their information will be used.
kinkofa processes attendee information to provide Kinnect, support payments, send communications, prevent fraud, provide customer support, and perform the activities described in our Privacy Policy.
5. Event Websites and Public Content
An Organizer may publish an event website, gallery, schedule, family-history page, or other event content.
The Organizer is responsible for the accuracy and legality of everything published through the event, including:
Dates and locations
Pricing
Refund policies
Images and media
Trademarks and logos
Family-history information
Sponsor or vendor claims
Accessibility information
Published pages may be public, available through a direct link, indexed by search engines, shared by attendees, or captured by third parties.
Unpublishing a page does not guarantee that search engines, archives, or other people have removed existing copies.
Custom domains and web addresses may rely on third-party services. kinkofa does not guarantee that a particular domain, URL, slug, or search ranking will remain available.
6. Registration Offerings
Organizers may create free or paid:
Registration types
Tickets
Activities
Merchandise
Donations
Add-ons
Other event offerings
The Organizer is responsible for:
Accurately describing each offering
Disclosing what is and is not included
Setting eligibility and capacity
Fulfilling the offering
Disclosing deadlines and restrictions
Establishing refund and cancellation rules
Avoiding misleading, unlawful, or discriminatory practices
kinkofa may remove or suspend an offering that creates fraud, safety, legal, payment, or reputational risk.
7. Payment Processing, Platform Fees, and Payouts
Kinnect may allow Organizers to collect payments using Stripe or another payment provider.
To collect funds, an Organizer may be required to:
Create or connect a payment account
Verify their identity
Provide tax or banking information
Accept the payment provider’s terms
When a payment is processed:
The attendee authorizes the amount shown at checkout
Payment-processing fees may apply
kinkofa may deduct the platform fee shown for the Organizer’s plan or transaction
Remaining funds may be transferred or made available to the Organizer’s connected payment account
Payout timing is subject to identity verification, fraud review, the payment provider’s rules, and banking schedules
The Organizer authorizes kinkofa and its payment providers, to the extent permitted by law and payment-network rules, to:
Collect applicable fees
Deduct fees from transaction proceeds
Process refunds
Reverse or adjust transfers
Recover disputed or negative amounts
Delay or withhold payouts associated with fraud, chargebacks, refund exposure, legal requirements, or payment-provider restrictions
Request information needed to investigate a transaction
kinkofa may change platform fees prospectively. The applicable fee will be shown through pricing, plan, onboarding, or transaction interfaces.
Funds displayed in Kinnect are not bank deposits held by kinkofa and do not earn interest.
[LEGAL REVIEW: Frankie should confirm whether kinkofa or the Organizer should be described as the merchant of record and whether these payout, reserve, recovery, and transfer rights accurately reflect kinkofa’s Stripe Connect arrangement.]
8. Refund Policies, Event Changes, and Cancellations
The Organizer must publish an accurate refund policy before accepting paid registrations.
The policy presented or acknowledged at checkout applies to that transaction, subject to applicable law and payment-network rules.
The Organizer is responsible for honoring the policy displayed when an attendee registers.
An Organizer may not:
Retroactively change a refund policy to disadvantage an existing purchaser
Misrepresent whether a payment is refundable
Refuse a refund required by law or payment-network rules
Use Kinnect to avoid legitimate payment disputes
If an event is canceled, postponed, relocated, materially changed, or not delivered as described, the Organizer is responsible for communicating with attendees and determining appropriate refunds or alternatives.
kinkofa may process, facilitate, or require a refund when:
The Organizer directs us to do so
The published policy requires it
Applicable law or payment-network rules require it
A transaction is unauthorized, duplicated, or fraudulent
The event is canceled or not delivered
Action is reasonably necessary to protect attendees, kinkofa, or the payment system
Platform fees and payment-processing fees may be nonrefundable except where stated otherwise, required by law, or required by the payment provider.
[LEGAL REVIEW: Frankie should approve the treatment of platform fees and processing fees when registrations are refunded or events are canceled.]
9. Chargebacks and Negative Balances
A chargeback occurs when a purchaser disputes a payment with their bank or payment provider.
The Organizer is responsible for chargebacks, refunds, reversals, penalties, and related costs arising from:
The event
The Organizer’s refund policy
Failure to deliver an offering
Inaccurate event or product descriptions
Organizer or collaborator conduct
Unauthorized use of attendee information
Fraud or legal violations associated with the event
The Organizer agrees to provide receipts, policies, communications, fulfillment records, and other evidence reasonably requested for a dispute.
To the extent permitted by law and payment-provider rules, kinkofa may recover amounts owed by:
Deducting them from current or future proceeds
Reversing a transfer
Debiting an authorized payment method or connected account
Holding future payouts
Requesting direct repayment
The Organizer remains responsible even if the funds were already paid out.
[LEGAL REVIEW: Frankie should approve the allocation of chargebacks and the methods kinkofa may use to recover negative balances.]
10. Manual and Offline Payments
Kinnect may allow Organizers to record checks, cash, bank transfers, or other payments completed outside the platform.
kinkofa does not process or verify those payments and is not responsible for:
Whether payment was actually made
Loss or theft of cash or checks
Bank or transfer errors
Offline refunds
Disputes about manually entered payment records
The Organizer is responsible for keeping accurate records and correcting errors.
11. Organizer Email and Text Messages
Kinnect may allow Organizers and authorized collaborators to send event-related emails and text messages.
The Organizer is responsible for each message and must:
Contact only people with a legitimate connection to the event
Have any consent or other legal basis required for the communication
Accurately identify the event or sender
Use truthful subject lines and content
Avoid harassment, spam, deception, and unrelated promotion
Honor unsubscribe, STOP, and similar opt-out requests
Follow suppression and do-not-contact instructions
Avoid purchased, scraped, or unrelated contact lists
Follow applicable email, text-message, privacy, and consumer-protection laws
Registration or inclusion on a guest list does not automatically authorize unrelated promotional marketing.
Operational communications may include:
Registration confirmations
Payment reminders
Schedule changes
Safety notices
Event updates
Other information needed to administer the event
kinkofa may block, limit, or suspend messaging when we believe it creates spam, consent, deliverability, safety, or legal risk.
kinkofa is not responsible for the content of Organizer-authored messages, but we may enforce unsubscribe and suppression requests across our systems.
[LEGAL REVIEW: Frankie should approve the division of responsibility between kinkofa and Organizers for email and SMS compliance.]
12. Guest Photos, Media, and Contributions
Guests may be invited to upload photographs, videos, captions, names, stories, or other content to an event.
By submitting Guest Content, you confirm that:
You own it or have permission to submit it
You have appropriate permission from identifiable people
It does not violate copyright, privacy, publicity, confidentiality, or other rights
It does not contain unlawful, abusive, exploitative, or unsafe material
You understand the audience selected for the event or gallery
You give kinkofa and the Organizer permission to host, review, moderate, format, display, and share the Guest Content through the event and its associated family archive according to the event settings.
Submitting content does not guarantee publication. kinkofa or the Organizer may reject or remove a submission.
Approved Guest Content may become publicly visible. Public copies may remain after the original is removed.
To request removal, contact the Organizer or privacy@kinkofa.com.
13. Family-History Content
Kinnect may connect reunion planning with family-history, oral-history, genealogy, or archive tools.
Organizers and attendees are responsible for the accuracy and appropriateness of family-history information they submit.
Family relationships, names, dates, stories, and historical claims may be incomplete, sensitive, or disputed. kinkofa does not certify genealogical conclusions or resolve family disagreements.
Organizers should not publish private information about living relatives without an appropriate basis.
14. Event and Family Disputes
Disputes involving event decisions, committee authority, family eligibility, schedules, venues, vendors, hotels, accommodations, merchandise, conduct, refund choices, or event quality are primarily between the Organizer, collaborators, attendees, and relevant vendors.
kinkofa may provide platform or payment support but is not required to mediate family or committee disputes.
We may restrict access or preserve records while investigating fraud, responding to legal process, protecting users, or determining apparent account authority.
15. Event Transfer, Unpublishing, and Deletion
The Owner may transfer a Kinnect event where supported.
A transfer may require:
Acceptance by the new Owner
Identity or payment reverification
Changes to collaborator permissions
Separate transfer of domains or vendor accounts
Resolution of outstanding balances or disputes
A connected payment account does not automatically transfer with event ownership.
When an event is unpublished or deleted:
Public pages may stop being available through kinkofa
Search engines and third parties may retain prior copies
Payment and transaction records may be retained
Attendee or collaborator records may remain where required for support, fraud prevention, disputes, or law
Associated memories may remain in a family archive if separately retained by authorized users
Subscriptions & Payments
Some features of kinkofa may require a paid subscription.
Kinkofa offers several subscription plans designed to meet your family’s needs:
Free Plan: Basic storage and collaboration to get started at no cost.
Premium Plan: Expanded storage, higher upload limits, and advanced features.
Family Plan: Increased storage, multiple user seats, and enhanced collaboration tools.
Founding Supporter Plan: One-time payment granting 500 GB storage, early access, exclusive community, and 6 user seats.
When you subscribe:
You will be clearly informed of the pricing, billing intervals (monthly or annual), and what features come with your chosen plan.
Subscription payments are processed securely.
You can upgrade, downgrade, or cancel your subscription at any time via your account dashboard.
If you cancel, your subscription benefits will remain active until the end of your current billing period; no further charges will occur.
The Founding Supporter plan is an annual payment and can only be renewed once.
We do not charge you without your consent.
Subscription fees are non-refundable except where required by law or at our discretion.
We reserve the right to update plans, pricing, or terms with advance notice communicated via email or in-app.
Subscriptions & Payments
Some features of kinkofa may require a paid subscription.
Kinkofa offers several subscription plans designed to meet your family’s needs:
Free Plan: Basic storage and collaboration to get started at no cost.
Premium Plan: Expanded storage, higher upload limits, and advanced features.
Family Plan: Increased storage, multiple user seats, and enhanced collaboration tools.
Founding Supporter Plan: One-time payment granting 500 GB storage, early access, exclusive community, and 6 user seats.
When you subscribe:
You will be clearly informed of the pricing, billing intervals (monthly or annual), and what features come with your chosen plan.
Subscription payments are processed securely.
You can upgrade, downgrade, or cancel your subscription at any time via your account dashboard.
If you cancel, your subscription benefits will remain active until the end of your current billing period; no further charges will occur.
The Founding Supporter plan is an annual payment and can only be renewed once.
We do not charge you without your consent.
Subscription fees are non-refundable except where required by law or at our discretion.
We reserve the right to update plans, pricing, or terms with advance notice communicated via email or in-app.
Changes to this Terms of Use
We reserve the right to update or change this Terms of Use at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Terms of Use periodically for any updates.
Contact Us
Questions, concerns, or data requests? Email us at: privacy@kinkofa.com